Careers
We’re hiring for the following positions:
Onboarding and Support Representative
Summary:
Altos Digital supplies software and services to help customers sell their merchandise on Amazon, websites, and other ecommerce channels. In this role, you’ll help customers with on-boarding, training, launch, and post-launch support. You’ll rollout programs to help customers grow online sales. And, with first hand operational knowledge, you’ll help us make improvements to our software and services.
Altos Digital supplies software and services to help customers sell their merchandise on Amazon, websites, and other ecommerce channels. In this role, you’ll help customers with on-boarding, training, launch, and post-launch support. You’ll rollout programs to help customers grow online sales. And, with first hand operational knowledge, you’ll help us make improvements to our software and services.
Responsibilities:
- Setup our software and services with customer’s Amazon seller account.
- Provide training to new customers; help them succeed with our products.
- Provide customer support via phone, email, and ticket system.
- Troubleshoot, resolve, and route issues.
- Analyze customer health for your portfolio; make improvements.
- Use business indicators and analytics to drive/measure improvements.
- Other duties as assigned.
Qualifications:
- Previous experience and aptitude in customer service.
- Experience with support (ticket) and sales (CRM) software is a plus.
- Familiar with basic functions in Excel.
Bonus Skills:
- Knowledge of selling on Amazon.
- Understanding of relational databases.
This is not a call center. This candidate will spend 70% of their day on-boarding new customers and 30% handling customer issues and questions related to selling on marketplaces. We’re looking for a candidate that will help our customers succeed on marketplaces by extending the company’s expertise and providing great service.
If you’re interested in this position, please email your resume to careers@altosdigital.com
Sales Representative / Entry Level / Amazon Marketplace Services
Summary:
Altos Digital supplies software and services to help customers sell their merchandise on Amazon, websites, and other ecommerce channels. This entry-level role is a great opportunity for someone interested in a sales career. You’ll receive training, work alongside an experienced sales rep, and learn how to sell a product that customers want to buy: SaaS software and services that generates revenue. The ideal candidate is outgoing, has excellent communication skills, and is interested in learning software sales. Base pay + commission.
Altos Digital supplies software and services to help customers sell their merchandise on Amazon, websites, and other ecommerce channels. This entry-level role is a great opportunity for someone interested in a sales career. You’ll receive training, work alongside an experienced sales rep, and learn how to sell a product that customers want to buy: SaaS software and services that generates revenue. The ideal candidate is outgoing, has excellent communication skills, and is interested in learning software sales. Base pay + commission.
Responsibilities:
- Initially, during training, responsible for the early portion of the sales cycle including lead generation, lead qualification, and initial outreach.
- Communicate value proposition and schedule demo meetings.
- Update CRM system.
- Once trained, take responsibility for full sales cycle including sales presentations, contracts, followup, and deal closure.
Qualifications:
- Adept with Microsoft Office, Gmail, Calendar.
- Ability to become proficient with basic sales software and tools (CRM, screen share, conference calls, etc.).
- Strong verbal and written communication skills.
- Minimal / no sales experience required. We’ll train you.
If you’re interested in this position, please email your resume to careers@altosdigital.com
